Política de envío

Last updated: July 29, 2026

Order Processing

Orders are prepared after they are placed. Most orders require approximately 2 full business days for processing before shipment.  

Business days do not include weekends or public holidays. Quality checks, unusually high order volume, or technical issues may cause delays. If a significant delay affects your order, we will contact you using the information provided at checkout.

Shipping Destinations

We ship only to destinations and methods available at checkout. Orders are fulfilled through regional facilities in the United States or Europe based on product availability and destination. Shipping is currently limited to supported mainland addresses; islands, offshore territories, P.O. boxes, military addresses, and freight-forwarding addresses may not be serviceable.

Estimated Delivery Times

Delivery time consists of processing time plus carrier transit time. After processing, standard shipping within the United States is generally estimated at 2–5 business days. Delivery estimates for other supported destinations vary by country and are shown at checkout when available. Express shipping may be offered for certain destinations.

All delivery dates are estimates rather than guarantees. Weather, carrier disruptions, holidays, customs procedures, and circumstances outside our control may delay delivery.

Shipping Rates

Shipping charges are calculated at checkout based on the destination, package weight, and available service. The amount shown at checkout is the shipping charge that applies to your order. Any customs duties, import taxes, or other government charges not collected at checkout are the customer’s responsibility where applicable.

Tracking

When your order ships, we will send a shipment confirmation email with tracking information when tracking is available. Tracking may take up to 72 hours to update after the carrier receives the package.

Address Changes and Delivery Problems

Please review your shipping address carefully before placing an order. Contact us as soon as possible at support@nudeorganix.com if an address needs correction. We cannot guarantee that an address can be changed once fulfillment has begun, and customers may be responsible for costs caused by an incorrect or incomplete address or an unsuccessful delivery.

Lost or Damaged Packages

If an order arrives damaged, contact us as soon as possible and no later than 7 days after delivery. Include your order number and clear photographs of the damaged products and shipping box. For a package believed to be lost, contact us no later than 30 days after the estimated delivery date. We will work with the carrier and fulfillment partner to investigate and, when appropriate, arrange a replacement or other resolution.

Contact

For shipping questions, contact Nude Organix at support@nudeorganix.com.